In an age of blended education and hybrid work environments, conference tools like Zoom have gone from novelties to non-negotiables. Whether you're an educator, corporate trainer, or learning and development (L&D) professional, it’s critical to create virtual training sessions that engage and connect with learners on a deeper level.
Although the COVID-19 pandemic skyrocketed Zoom’s popularity and market value, the platform continually generates billions of dollars in revenue and serves millions of customers daily. Corporate teams and trainers are understandably drawn to Zoom’s ability to bridge the gaps in online training, while delivering unique virtual experiences.
But as collective symptoms like “Zoom fatigue” become more common, it’s time to rethink the way we conduct Zoom training sessions. To make Zoom training more effective, we'll inspire you to bring back the level of engagement that matters most for your work culture.
CYPHER is a game-changing learning platform that seamlessly integrates with a variety of enterprise tools, including Zoom. CYPHER’s interactive training features equip instructors with more relevant content and help boost learner engagement across any online training session. CYPHER helps employees unlock new skills faster, making training more enjoyable and valuable.
While we’ve shared tips for live Zoom training sessions before, we recognize the importance of continual evaluation—particularly in a remote world that faces numerous training challenges. As the expectations and needs of audiences change over time, CYPHER continually evolves to meet those demands.
It’s no secret that there are concerns and risks when training a remote workforce. Let’s explore a few tips for making Zoom training more engaging.
Yes, Zoom is a flexible tool that works for both routine meetings and training sessions. Unfortunately, you can’t approach them the same way.
To become more proficient in Zoom for employee training, you’ll need to start by recognizing that learning is a cyclical process of absorbing, processing, applying, and reviewing skills-based information. (In other words, you’re delivering more learning value than simply ticking agenda items off a list).
Even if you use Zoom for both sessions, distinguish learning opportunities for what they are. Bring back a few traditional classroom training protocols, adapting them in a way that gives digital learners a sense of stability and expectation. To start:
You might also incorporate breaks or timed pauses to give learners a chance to be more focused while the leader actively teaches. Help attendees manage their own attention and effort by knowing what to expect throughout the training session.
Read more: 4 Tips for holding live training sessions via Zoom
For an online training environment, your visible presence matters. That’s because visibility fosters better communication and approachability, which are both vital for online engagement and transfer of learning.
Ask participants to have their cameras on throughout the session (for as long as they’re comfortable doing so). Instructors should lead by example, using a conversational, expressive, and physical approach instead of relying only on slide decks and presentation materials.
Trainers must be fully present, willing to share stories and engage in casual on-topic conversations that drive home the main points of training materials. By using CYPHER’s industry-leading features, including a unique Zoom integration, it’s easier to create on-screen activities and exercises that keep participants immersed in material.
One-way instruction is no longer the best way to collaborate with learners. Engaging participants requires a two-way exchange of information. Unfortunately, when learners are not involved, they lose interest quickly and fail to retain essential information for job performance.
There are many ways to combine video conferencing with course engagement strategies to create a truly memorable experience. For instance, you might try the following tactics:
When relying on an interactive tip like this, consider how well the training participants know the conferencing tool. If an instructor has to spend extra time troubleshooting or helping one-on-one, engagement for everyone else might suffer.
Information overload is a real barrier to effective online training. Zoom-based instructors must be mindful of this challenge when connecting with virtual learners on web conferencing platforms. “Zoom fatigue,” or the temptation to tune out after tedious meetings, is also a real issue. That’s why shorter content can generate higher learning transfer.
Additionally, by introducing the right resources, instructors can empower learners to dive deeper into any learning topic that they find interesting or want to explore further. The following tips are helpful when guiding learners through learning milestones.
If your training involves any kind of compliance or regulatory training topic that learners need to understand completely, make sure to reiterate the non-negotiable learning outcomes.
Gamification is a powerful way to increase motivation and learner engagement. It also sets apart the best virtual learning experiences from those that seem distant, outdated, or irrelevant.
Here are a few ways to weave games and gamified elements into your Zoom training experiences:
After any kind of entertainment element, provide a debrief or clear takeaway. This generates discussions that contextualize the gameplay into tangible learning objectives—bringing learners back to the reason why they’re participating and what they should remember.
Debriefing moments are often unifying for the learners in a particular training, giving them a positive experience to refer back to when they need to use a learned skill in the real-world application.
Although content delivery is undoubtedly a top goal for any L&D program, ensuring that virtual sessions are enjoyable and engaging will create better knowledge retention.
As you try out a few of the tips we’ve mentioned here, we hope you’ll be able to successfully transform any Zoom training session from a passive video exchange into a dynamic, rewarding learning experience. By pairing Zoom with a powerful platform like CYPHER, you’ll also equip your training team with high-impact features that instill confidence and produce better outcomes.
By integrating with a modern Learning Management System (LMS), Zoom extends what you can do, measure, and see apart from your curriculum delivery process. When using both platforms at one time, instructors can better track attendance, personalize courses and content, provide immediate feedback, and ensure learners have access to content.
CYPHER offers a range of features, like gamification elements, quizzes, and group challenges. While these elements all enhance the interactivity of Zoom-based training, they’re also a way to measure impact. Although the goal is not to spy or micromanage learners, instructors may want to visually see or gather responses from attendees to ensure they’re actively participating.
Yes, Zoom integrates with many various LMS platforms, including CYPHER. This integration creates an easy-to-use connection between the virtual conferencing tool and the broader training environment.
By combining Zoom’s session reports (including usage, poll responses, and other metrics) and CYPHER’s engagement analytics, trainers can assess participation levels, understand learning patterns, and fine-tune their training for future sessions. For example, polls or chat questions with high response rates can be recycled into future training sessions.