At this year's ATD Demo Day, the focus was clear: AI-enabled skills management is the future of workforce development. According to the Gartner report, Innovation Insight: AI-enabled Skills Management, ”HR leaders will benefit from investing in this technology at an early stage. Trying to set up a stable structure first is wasted effort; AI-enabled skills management will quickly become a foundational capability for any organization1.” This highlights the critical nature of embracing these technologies to address challenges and set organizations up for success.
Skills management has been a challenge for organizations in the past. With large team sizes and the complexities of human performance, management everywhere has scaled down on the scope of skills tracking and competency building due to the taxing and continuous task of interpreting the necessary data.
The future of AI-enabled skills management is allowing learning and development (L&D) leaders to envision more harmony in the workplace in many ways.
The implementation of AI integrations to pinpoint learning gaps can streamline the process of identifying employee deficiencies, saving valuable time, reducing frustration, and eliminating uncertainty. By leveraging AI-driven insights, organizations can efficiently target areas needing improvement, fostering a more productive and focused environment.
This capacity of AI integration allows employees to input their job title, where they will see the skills they are expected to have and the opportunity for growth that lies ahead of them.
By allowing individuals to have a personalized dashboard where they can check off the skills they are proficient in and focus on upskilling, organizations save time and resources through intentional education efforts.
Organizations are establishing robust frameworks to manage AI-powered platforms, ensuring privacy, security, and compliance. This means ensuring these applications are integrated into controlled workflows to prevent misuse, preserve compliance, and maintain alignment with organizational goals.
AI generates quizzes aligned with identified skills, enhancing learning outcomes by accurately measuring proficiency. This allows systems to adjust when an individual is comprehending or not grasping certain material, leading to better retention and understanding.
AI-enabled analytics provide real-time insights into skill acquisition, guiding personalized instruction strategies. L&D can track progress comprehensively and adapt their approaches to optimize learning outcomes.
These platforms can provide both standardized and customizable options when it comes to selecting a career role to upskill. While offering predefined skill libraries, these services also allow organizations to tailor roles to specific industry requirements and internal competencies, ensuring relevance and alignment with organizational goals.
AI-enabled skills management is setting a new standard for personalized, efficient learning experiences. By leveraging AI, organizations can streamline their learning processes and foster continuous skill development required for staying competitive in today's market.
Curious to see AI-enabled skills management in action? Watch the ATD Demo Day replay where CYPHER shows how AI-enabled skills management can make personalized learning a reality.
Footnote
1 Gartner, Innovation Insight: AI-enabled Skills Management, Helen Poitevin, John Kostoulas, 2023, Gartner.