CYPHER celebrates organizations with Customer of the Year awards

NTT DATA named 2024 Customer of the Year – saving 24 workdays per year and increasing employee engagement to 96% and boosting test scores by 8%

Plano, Texas, February 12, 2024: CYPHER Learning, provider of the all-in-one AI-powered learning platform, announced the winners of its first-ever Customer of the Year awards, recognizing organizations that are driving significant business value through learning. These visionary and trailblazing organizations are leveraging the CYPHER Learning platform to empower employees, customers, partners, and students with knowledge, skills, and growth..

After a rigorous selection process, NTT DATA has been named the 2024 Customer of the Year, showcasing remarkable achievements in engagement, efficiency, and performance improvement. With the CYPHER Learning platform, NTT DATA achieved the following business results:

• Saved 24 workdays per year in administrative tasks
• Increased employee engagement rates to 96% (up from 60%)
• Reduced preparation time by 2 hours per new hire class
• Boosted new hire test scores to 93% (up from 85%)
• Achieved 100% compliance for 4 consecutive months

“We received incredibly compelling award entries from our first customer award of the year program with organizations highlighting significant achievements in increasing engagement, productivity, and upskilling,” said John Kannapell, president and COO of CYPHER Learning. "Our Customer of the Year, NTT DATA, exemplifies the power of learning in progress to drive measurable business results, and we look forward to partnering with all our customers to reach new strides in 2025.”

Recognizing the outstanding contributions of multiple organizations, CYPHER Learning also honored seven customers in the following categories:

Time-to-Proficiency Award: Wilcon Depot

• • 50% faster training (reduced from 10 to 5 days)
  • 7,200 hours saved per year

Customer Satisfaction Award: Maddie’s Million Pet Challenge – at the Koret Shelter Medicine Program, at UC Davis

• • 82 Net Promoter Score
  • 94% of learners find courses easy to navigate

Operational Efficiency Award: Vanuatu Institute of Technology

• • $3.3M saved using CYPHER AI 360
  • 50% increase in staff productivity

Revenue Growth Award: Royalwise Solutions

• • 5 years of double-digit growth
  • 200% reduction in training time

Learner Growth Award: Mr. D Math

• • 50x increase in student population in 10 years

Promotion Rate Award: Gentell

• • 10+ internal promotions following leadership training

Productivity Award: EDUCEM

• 75% faster course creation
• 70% cost reduction

To explore these success stories and learn how CYPHER is transforming learning experiences worldwide, visit www.cypherlearning.com/best-practices.

About CYPHER Learning

CYPHER Learning exists to give learners the power to succeed in a rapidly changing world. Trainers, learning and development (L&D) pros, HR pros, and educators get everything they need in one platform to deliver faster, more personalized, and better learning outcomes. The company provides the only all-in-one AI-powered learning platform that is easy-to-use, beautifully designed, and built to power hundreds of millions of learning moments every day. Create courses faster. Train and teach better. Learn even quicker. Experience the CYPHER Learning "just in time, just for you, just the way you want to learn" approach that puts people first at www.cypherlearning.com. Follow us on X and LinkedIn.