Your turn-key franchise training platform

The CYPHER platform can address the level of complexity within your franchise organization, whether it's set up internally or externally. The Organization feature allows businesses to create a separate portal for each entity and customize its branding, admin, instructors, learners, and courses. Franchises can manage departments, clients, and partners all in one place on a single platform.

The CYPHER platform offers comprehensive branding customization options, allowing franchisors to tailor their external facing platform to reflect the unique identity of their organization. Franchises can easily customize their portals with their corporate logo, URL, color scheme, and terminology, ensuring a consistent brand experience throughout. Additionally, the organization-level portal can be fully customized.

With CYPHER, language barriers vanish and global communication thrives. CYPHER supports over 50 languages and leverages Generative AI to create comprehensive courses in local languages, including assessments, glossaries, and more. This ensures accessibility, relevance, and an enjoyable experience for diverse global audiences.

CYPHER provides various integration options, including enterprise-class, API, and Zapier connections. It is also compatible with education essentials like LTI standards, SCORM, and more. CYPHER Connect enables the creation of workflows between the platform and thousands of other enterprise applications, including HRIS and CRMs.

CYPHER Care features 24/7 support, a dedicated Customer Success Manager, integration and migration expertise, and services such as training, implementation, customization, strategy, and course creation to extract the maximum value from the technology and foster skills development.

CYPHER accommodates different single sign-on systems, ideal for franchisors with varied ownership structures and for external users that use a variety of SSOs. CYPHER provides customized instructions for all user types (admin, manager, learner, etc) in over 50 languages.

The CYPHER LMS is the only platform with Gen AI-enabled skills management. CYPHER AI 360 bundle accelerates the creation of skills-based, gamified courses, with assessments in minutes, enabling personalized learning at scale. Safely upload resources like Word docs, videos, and PDFs to create customized courses. To enhance AI-generated content credibility, AI Crosscheck leverages another powerful general AI to thoroughly review and flag inconsistencies in the generated output.

CYPHER maintains a detailed skills inventory created in collaboration with industry partners to ensure relevance. Customers can also upload their own competency sets or create new ones using CYPHER AI 360. Courses are automatically aligned with these skills, helping learners understand the skills they will develop and their proficiency. This approach helps address high employee turnover by aligning training with learner's specific needs and aspirations, thereby enhancing engagement and retention.

CYPHER maps content and assessments to specific job functions and required skills, enhancing workforce engagement, accountability, and adherence to policies and procedures. CYPHER's automated analytics enable franchisors to track learner progress, identify compliance knowledge gaps, and flag improvement opportunities. Franchisors can assign mandatory courses, set compliance periods, and automate renewal reminders, ensuring employees stay current with essential training.

Franchisors often need to tailor different sections of the same training for various franchisees based on specific business rules. CYPHER allows administrators to create "child" courses from a "parent" course. Each child course can be customized independently, and any updates made to the parent course can be propagated to the child courses, ensuring accurate and current content is consistently delivered across all franchises.

With CYPHER AI 360, it is easy to modify course materials, add new information (including new images and videos), and make adjustments to ensure that the content remains current and relevant. This is a key feature for franchise organizations that typically have a rich archive of existing content.

Franchisors can access industry-specific, ready-made content through third-party providers like Coursera, Go1, Mind Tools, OpenSesame, and Udemy. The platform also seamlessly integrates with courses directly from any of the content partners like edX or LinkedIn Learning.

As the only platform built from the ground-up with automation across every aspect, CYPHER enables franchisors to automatically assign courses based on job title, team, and location. Current, large franchise customers value the ability to apply multiple filters when creating automation rules. Unlike most LMS platforms that support automated enrollment based on just one filter, such as job title or group, CYPHER allows for a more nuanced and flexible approach, eliminating the manual work.

CYPHER e-commerce capabilities enable franchise companies to create revenue streams by charging for premium training. CYPHER integrates with leading payment gateways ensuring a smooth purchasing process for global customers. The platform also supports subscription plans, bundles, and direct digital media sales, diversifying revenue streams. Manage pricing, apply discounts, and automate actions for purchases and cancellations, enhancing user engagement.