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CYPHER support and services
We have a dedicated team of experts ready to assist you with your learning needs around the clock, 24/7.
1. Accelerated time to value
Our expertly crafted implementation plan includes up to 80 hours of dedicated support and 6 hours of hands-on training, during which we streamline the setup process to minimize errors and delays so you can start using the platform sooner, accelerate your team's productivity, and see a faster return on your investment.
2. Minimize risk, maximize success
A poorly managed implementation can lead to costly setbacks and frustration. With our dedicated team of experts guiding you through every stage—from planning and configuration to go-live—you’ll minimize the risk of common pitfalls. We ensure everything is set up correctly from the start, preventing disruptions that could cost far more than the service fee in the long run.
3. Tailored to your needs
No two organizations are the same, and neither are their implementation requirements. We don’t believe in a one-size-fits-all approach. Our implementation service includes personalized planning and configuration that align with your specific business needs and objectives. This level of customization ensures that your system is suited to your organization, boosting user adoption and satisfaction.
4. Long-term cost efficiency
A well-implemented LMS can significantly reduce training costs, improve employee performance, and enhance overall productivity. The initial investment in professional implementation services ensures that your LMS is set up for optimal performance, which translates into long-term cost savings and value for your organization.
CYPHER Marketplace
The CYPHER Marketplace is your all-in-one destination for thousands of apps, services, and workflow integrations. Quickly filter by category, explore both free and premium options, and discover the tools you need to build seamless, impactful learning experiences. See all the possibilities!
Seamlessly unite management systems with the CYPHER platform to maintain consistent learner profiles, course registrations, and performance analytics, ensuring a continuous and accurate update of records.
Data and content migration
Migrate your data with confidence using our blend of Robotics Process Automation (RPA) and Manual Data Transfer. Our experts ensure a swift, meticulous, and trustworthy transition, preserving the integrity of your data and minimizing downtime.
You don’t have to worry about moving your content from one platform to another. We can assist with migrating your existing content to our platform, including the creation of custom migration tools when appropriate.
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RPA migration: Automate the migration of essential data with our custom RPA bots, designed for efficiency and alignment with the CYPHER platform.
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Manual data transfer: For intricate data sets that require a personal touch, our specialists meticulously transfer and adapt your data, ensuring a seamless integration into CYPHER.
Customer support
CYPHER Care offers 24/7 support to help companies extract the maximum value from their technology and foster skills development. CYPHER Solution Architects assist in overcoming learning challenges, by identifying opportunities for improvement.
Course creation
With CYPHER AI 360, you can create a gamified, multimedia, skills-based course in minutes.
Our team of instructional design experts can help with transforming your e-learning content. We can assist with putting together outlines for classes, creating competencies, improving the design of your content, adding media files, and more.
We can assist with importing existing content into the platform and working together to make sure it’s ready and visually appealing for your learners.
Strategy
We can work with your team to build a strategy for a smooth adoption of the platform in your institution. We can create a personalized strategy for your learners and teachers based on your goals, so that everyone will use the platform successfully.
Our team is made of professionals with years of experience in education and we understand deeply the needs of academic institutions when it comes to integrating technology. We can also create advocacy programs that promote personalized and inclusive education in your institution.
