The implementation of artificial intelligence promises to enhance efficiency, decrease administrative delays, and minimize human error. However, employees are still uncertain about whether this additional support might ultimately lead to job losses.
Companies like JPMorgan Chase and Salesforce are shifting their focus to equip teams with resources for training both new and experienced employees on how to effectively utilize AI tools and understand the outcomes they produce. According to data released last year by Slack Workforce Lab, 96% of executives surveyed are motivated to incorporate AI into their workplaces, yet less than a third of employees have interacted with AI tools in any capacity, and only 16% use AI in the office weekly. User trust continues to be a significant obstacle to further adoption. Read the full article on Wolters Kluwers.