FAQ

Questions about CYPHER LEARNING

  • What is CYPHER LEARNING?

    CYPHER LEARNING is a company that specializes in providing learning platforms for schools, universities, and organizations around the world. CYPHER has three products: NEO an LMS for Schools and Universities, MATRIX an LMS for Businesses, and INDIE an LMS for Entrepreneurs.

  • Where does your company have offices?

    CYPHER LEARNING headquarters are in San Francisco, CA. The company also has offices in the following locations: Pittsburgh, Dallas, Mexico, Brasil, Spain, Russia, Romania, South Africa, Australia, Malaysia, Indonesia, The Philippines, and India.

  • What is the difference between NEO, MATRIX, and INDIE?

    NEO is an LMS for Schools and Universities that delivers a great user experience, while incorporating all the essential tools schools need to support efficient teaching and learning. Only schools for children and accredited universities that award degrees are eligible to use NEO.

    MATRIX is an LMS for Businesses that helps companies and organizations create and manage e-learning activities, such as delivering training, tracking employee performance, and selling online courses at a large scale. Businesses, non-profit organizations, and vocational training companies are eligible to use MATRIX.

    INDIE is an LMS for Entrepreneurs and was designed for individuals that want an accessible way to market their knowledge by creating, delivering, and selling self-paced online courses. Individuals and small entrepreneurs are eligible to use INDIE.

  • What makes CYPHER LEARNING so unique?

    CYPHER LEARNING is currently the only company on the market that provides a learning platform for each e-learning segment: academic, corporate, and entrepreneurs. Our products are built on the same core platform. They share some functionalities and the overall design of the platform, but they’re targeted towards different markets. NEO is an LMS for schools and universities, MATRIX is an LMS for businesses, and INDIE is an LMS for entrepreneurs. For each of our products, we have created special functionalities that address the needs of each market.

  • When was the company founded?

    The company first started with NEO in 2009 which soon grew into a very popular LMS for schools. In 2010 the company launched the business version MATRIX. In 2017 INDIE, an LMS for Entrepreneurs was also launched. The CEO and Founder of CYPHER LEARNING is Graham Glass, an educator, speaker, published author, and serial entrepreneur with a track record of innovation.

  • What is different about your products compared to your competitors?

    Our platforms are very intuitive, easy to use, and visually appealing, which makes the whole experience more engaging and enjoyable for all users. The navigation is simple, and you can customize the platforms to match your brand and fit your needs.

    Our platforms are built to ensure a smooth implementation and they’re easily adopted by students, teachers, trainers, and entrepreneurs. We offer support for 40+ languages, mobile apps for all devices, and accessibility features so all users can enjoy the platform.

    CYPHER LEARNING products provide complete solutions with powerful features for managing all teaching and learning activities for schools, organizations, and entrepreneurs.

    We’re also focused on bringing innovation through our platforms, by creating cutting-edge features that other systems do not support such as automation, adaptive learning, and competency-based learning.

Questions about support and security

  • What languages do your platforms support?

    We currently support over 40 languages, and our integration translation system makes it easy for volunteers to add additional languages.

  • How secure and reliable are your cloud-hosted platforms?

    Our sites have had 99.99% uptime, no data loss, and no security breaches since we launched in 2009.

  • Are you GDPR compliant?

    Yes our company is GDPR compliant. Here is a detailed overview of our GDPR compliance.